A Ram pickup up on a lift in the Briggs service bay with its wheels off and brake parts laid out on the floor, two technicians working on it, under a Ram Commercial Certified Service sign.
Dodge and Ram Service Guide

Dodge, Ram and FIAT service in Topeka

Something is due, or the truck needs a look, and you want to know what your engine's schedule says.

A service advisor showing a customer a tablet beside a Ram 1500 in the service bay.

Service for your Dodge, Ram or FIAT that fits your week

When your truck needs service, you want three answers. How long will you be without it? What is due at your mileage, and does the warranty cover it? This guide answers each one, from our service lane at 3001 South Kansas Avenue in Topeka.

Oil changes, tire rotations and other routine work go through our Express Lane, with no appointment. It is open Monday to Friday, 7:00 AM to 6:00 PM. On Saturday it is open 7:00 AM to 2:00 PM. For bigger work, give us your VIN when you book. It tells us your engine's schedule, any open recall and what is left of your warranty.

Driving a diesel Ram? Here is its own service schedule and warranty.

What is a service visit here like?

Your engine decides the schedule

The schedule is set by engine, so we ask for the VIN before we quote anything.

Diesel has its own schedule

A 7,500-mile service schedule, with the DEF level checked at every visit. The oil is changed when the indicator says so.

Express Lane, walk in

Oil and filter, tire rotation, a battery test, and a multipoint checkup are all on our Express Lane list.

What a service visit at Briggs Dodge Ram FIAT looks like

Step 1: Give us the VIN

The schedule is set by engine, so the right one depends on the engine listed in your VIN.

Step 2: Say whether it is a gas or a diesel

Gas and diesel run on different schedules: 10,000-mile intervals versus 7,500.

Step 3: Decide whether it is Express Lane or booked

Set jobs go through the Express Lane. Anything that needs diagnosis needs an appointment.

Step 4: Drop off on a weekday morning, or on Saturday

The lane opens early, and Saturday covers the weeks when no weekday works.

Step 5: We read the schedule, the warranty and any open recall

Including whether a FlexCare or Mopar Vehicle Protection contract still covers the work.

Step 6: You approve, we do the work, and what you defer is written down

So the next visit starts from a record.

Book the visit

What will you tell me if I give you my VIN?

We tell you the service due at your mileage, on your engine's schedule. We also tell you about any open recall, and what is left of your warranty or FlexCare contract.

For an oil change or a rotation you do not need an appointment at all. The Express Lane takes you as you arrive.

Book a service visit
A black Ram raised on a lift in the service bay, a technician beneath it.

What should you expect on the day?

I want to know…

How long will I be sitting here?

An Express Lane oil change or rotation is done while you wait. For booked work, we tell you the time when you book.

  • The expected time, before your visit.
  • Whether you plan to wait with the car.
  • What happens if the job runs long.
  • A number we can reach you on.

An Express Lane job and a booked repair take different amounts of time. Let us know which one you need.

Wondering what your engine's schedule says?

Send the VIN. We pull the table for your engine and tell you which service is due at your mileage. We also check whether a FlexCare or Mopar Vehicle Protection contract still covers it.

Ask our service team

What owners say about our service

What people mentionIn their words
A routine visit, done quickly“Brett got my car in and out for a routine maintenance appointment. The whole process was quick and pain free from start to finish. 10/10 would recommend to others!” S Davenport, 5-star Google review
Asking for an advisor by name“Had to have a major repair done on my truck, I always call Brett Courtney at Briggs. He's always great at helping me. The techs are great, will always take my truck to them for service” Karla Van Sickle, 5-star Google review
A major service explained“Date: May 9, 2026. Major 60,000 service plus replacement of Shark fin antenna. Brett was very helpful in getting the work done and keeping me informed. Yes, it took a while (two days) for work to be completed but he informed me of sequence of service, including diagnostic on a tremor when slowing / braking. Not a cheap service appointment but Brett gave me cost and details beforehand.” Mark Yardley, 5-star Google review
Turning up without an appointment“The Gentleman were very professional upon my arrival to Briggs without an appointment. They got me in and out with a reasonable time.” Vickie Carter, 5-star Google review
Oil change and rotation“Came in for an oil change and tire rotation. The staff was very courteous and completed the job in a timely manner. Really appreciate it. Thanks.” Clarence Atchison, 5-star Google review
Staying with one department“I’ve been a customer since Briggs has been in Topeka. I have always been treated with respect and my vehicle has been serviced in a professional manner.” Danney Williams, 5-star Google review

What service work do we handle?

What you needHow you get itHow it works
Oil and filter changeExpress LaneOn the oil change indicator.
Chassis lubeExpress LaneTrucks need it more.
Tire rotation with brake inspectionExpress LaneTread and pressures checked too.
Battery test and replacementExpress LaneTest, and replace when it is due.
Air filter and wiper bladesExpress LaneSmall items that otherwise wait for a booked appointment.
Multipoint checkupIncluded on an Express visitNot a separate charge or a separate trip.
Diesel serviceBooked, on the diesel scheduleDEF checked every 7,500 miles and two fuel filters on the schedule.
Engine coolant flushBookedCoolant, the ten-year item. Some models need special tools.
Diagnosis and repairBookedAnything where the fault has to be found first.
Recall and campaign workAt no cost to youOne VIN lookup covers all five brands.

You want the full picture on service before you book


1. Why do you need my VIN before you quote me?

What you might look forWhat you will findWhat it means for you
A general Mopar scheduleSet by the engine, whatever the brandYour owner's manual and the Mopar schedule tool both list it for your engine.
What Mopar providesA table, once you give year, brand and modelIt is engine specific.
The same truck, two enginesTwo different schedulesA gas Ram and a diesel Ram do not share a schedule.
The gas grid10,000-mile columns, 20,000 through 150,000The same shape across the gas engines.
The diesel grid7,500-mile columns, 7,500 through 150,000Inspections every 7,500 miles; the oil change follows the indicator.
Where the oil change appearsA row with the mileage left blankThe oil change indicator sets it.
What we need from youYear, brand, model and engineThe VIN covers all four.

A quote based on mileage alone is an estimate, because the schedule depends on the engine.

Give us the VIN and we will pull the schedule table for your engine. We will tell you exactly what is due at your mileage.

A service advisor with two customers beside a Ram in the service bay.

2. If it is a diesel Ram, the schedule is different

Service or coverageGasDiesel
Service interval10,000-mile columns7,500-mile columns, with DEF checked at every one.
Oil change, Ram 2500 and 3500When the oil change indicator saysThe same. The truck tells you when the oil is due.
Powertrain coverage5 years or 60,000 miles5 years or 100,000 miles. The standard terms, and the biggest difference between the two.
10-Year/100,000-Mile Limited Powertrain Warranty, 2026 and newer10 years or 100,000 milesOriginal owner of a 2026 or newer Ram bought new, gas or diesel.
Diesel exhaust fluidNot applicableChecked and refilled at every 7,500-mile service.
Fuel filtersNot a scheduled itemTwo, front and rear, both every 15,000 miles.
Engine air filterReplaced every 30,000 milesOn the 6.7 Cummins there is a hard ceiling: never beyond 30,000 miles or 24 months.
What that adds up toA familiar rhythmA working diesel adds service items a gas truck skips, including DEF and a second fuel filter.

The diesel also gets the longer warranty. Under the standard terms, a diesel powertrain runs to 100,000 miles and gas runs to 60,000. If you keep your trucks, that longer coverage is worth having.

A technician carrying a wheel beside a Ram pickup on a lift.

3. When are the coolant, air filter and oil due?

ServiceThe intervalWhat it means
Engine coolant10 years or 150,000 miles, whichever comes firstThe longest interval on the schedule. A ten-year-old vehicle is due regardless of mileage.
Engine air filter, 6.7 CumminsBy 30,000 miles or 24 monthsReplaced on time or mileage, whichever comes first.
Engine oilWhenever the indicator saysThat is why the schedule leaves that row's mileage blank. Your VIN tells us the rest of the schedule.

The ten-year coolant change arrives long after the others. Almost nothing else on a modern vehicle has a decade-long interval.

If your vehicle is around that age, the coolant is due.

Customers talking with staff at the service desk.

4. What the Ram warranty covers

The coverageHow long it runsWhat it covers
Basic Limited Warranty3 years or 36,000 milesBumper to bumper, from the body to the electrical system.
Basic warranty transferTo the next ownerUseful if you sell within three years, and when you buy used.
TowingPart of the basic warrantyNot a separate roadside product.
Gas Powertrain Limited Warranty5 years or 60,000 milesParts and labor to repair a covered powertrain component.
Diesel Powertrain Limited Warranty5 years or 100,000 milesThe extra coverage on the diesel, and a reason to keep your service record in order.
10-Year/100,000-Mile Limited Powertrain Warranty10 years or 100,000 milesOn a 2026 or newer Ram bought new, for the original owner.
What powertrain means hereEngine internals and moreIncluding intake and exhaust manifolds, the oil and water pump and the supercharger on the models that have one.
Wear itemsChecked on every Express visitBrakes, wipers and tires are wear items, and we replace them when measurement says they are due.

Basic coverage transfers to the next owner and includes towing. A used Dodge or Ram within three years and 36,000 miles still carries it.

We compare your paperwork to the in-service date. You know what is covered before the work starts.

A technician checking the underside of a vehicle on a lift while an advisor talks with a customer.

5. If you bought Mopar Vehicle Protection, it has a new name

Your questionQuick replyMore on it
Is Mopar Vehicle Protection gone?Replaced by FlexCare in January 2025FlexCare is the global brand for vehicle service contracts.
Did my coverage change?NoYou receive the same factory-backed coverage and customer service either way.
Do the old FAQs still apply?YesThey apply equally to both names.
Where is it honored?Every authorized Chrysler, Dodge, Jeep, Ram and FIAT dealerIncluding here.
How long can it run?Up to 8 years and 125,000 milesDepending on the plan you hold.
What are the tiers?Three mechanical levelsThe top one covers over 5,000 components; the next covers over 800 major ones.

A contract in the drawer that says Mopar Vehicle Protection is still good here. Only the name on the paperwork changed.

Bring it in. We read what is left on it against your mileage before any large repair is authorized.

A white Ram on the service floor with staff and customers talking nearby.

6. Quick, defined work runs on the Express Lane

What you needHow it works hereWhat it means
Oil and filter changeExpress workThe main job of the Express Lane.
Chassis lubeExpress workTrucks need it most.
Tire rotation with brake inspectionExpress workPlus a tire wear and pressure check.
Battery test and replacementExpress workTest, and replace when it is due.
Multipoint checkupIncludedNot a separate charge or visit.
Air filter and wiper bladesExpress workThe small items that otherwise wait for a booked slot.
Coolant and fluid checksChecked and topped offA check and top-off, which is not the same as the ten-year coolant flush.
Anything needing diagnosisBook it insteadA warning light or an intermittent fault needs an appointment with time set aside to find the fault.

On the Express Lane an oil change or a rotation is done while you wait.

Everything on that list is defined work with a known scope. When a truck needs a fault found, we book it in and give it the time it needs.

A service advisor holding a tire while talking with a customer.

7. When are we open, and who will you see?

Your visitHow it worksWhat it means for you
Weekday serviceMonday to Friday, from early morningDrop the vehicle off on your way to work.
SaturdayMorning into early afternoon7 AM to 2 PM.
SundayClosedSaturday morning is our weekend slot.
Where we are3001 South Kansas Avenue, TopekaDodge, Ram and FIAT all come to the same lane.
Our advisorsThere are two, and you can ask for the one you knowEither one takes your visit from booking to pickup.
Our techniciansNine of themListed on our staff page, alongside our advisors.
Warranty questionsA dedicated warranty clerkSo a warranty or FlexCare claim is handled by someone whose job it is.
Spreading the costService and Parts Financing through SunbitApplied for online, with no hard credit check.
A loaner or a rideAsk when you bookWe confirm what applies to your visit.
Staff and customers in the service drive with a Ram on the lift behind them.

8. Checking your VIN for open recalls

RecallsWhat it coversWhat it means for you
Mopar's recall lookupOne search for all five brandsChrysler, Dodge, Jeep, Ram and FIAT together.
ReimbursementFor previous recall-related costsIf you already paid for something that later became a recall, say so.
The Takata Stop-Drive advisoryCertain vehicles built 2003 to 2016Owners are asked not to drive these vehicles until the repair is done. Call us first and we will arrange it.
Why it comes firstA stop-drive advisoryWe put it ahead of routine work and arrange the repair with you.
Bringing it to usRecall work is at no cost to youAsk about it at any visit.

Many of the affected vehicles have changed hands or addresses since they were built. We run the VIN for any owner, letter or not.

For every other recall, we run the VIN. Any open work goes on the same visit as whatever else is due.

A customer shaking hands across the desk after finishing paperwork.

Who you will meet in the lane

WhoOn the teamWhat they do on your visit
Service advisorsTwoYour point of contact from booking to pickup. You are welcome to ask for the same one each time.
TechniciansNineThe diagnosis and the booked work, gas and diesel, on Dodge, Ram and FIAT.
Service warranty clerkOneChecks your warranty and any FlexCare contract to see whether the job is covered before the work starts.
Express LaneNo appointmentOil and filter, rotation, battery, filters and wipers while you wait.

FAQs

Which schedule

What is the Dodge service schedule?

The schedule is set by the engine in your vehicle, whatever the brand. Give us the VIN, and we will pull yours.

How often is my gas vehicle due?

The gas grid runs in 10,000-mile columns from 20,000 through 150,000 miles. What is due at each of those mileages depends on your engine.

Why is there no mileage against the oil change?

Because your vehicle uses an oil change indicator. The oil row in the schedule has no mileage against it. The car tells you when to change it.

Do Dodge, Ram and FIAT share a schedule?

The schedule follows the engine, so two vehicles with the same badge and different engines are on different schedules.

Diesel

Is the diesel Ram on a different schedule?

Yes, and substantially. The diesel grid runs in 7,500-mile intervals from 7,500 through 150,000 miles, with DEF checked at each one. The oil follows the indicator.

How long is the diesel powertrain warranty?

5 years or 100,000 miles, compared with 5 years or 60,000 miles on gas. On a qualifying 2026 Ram, the original owner gets 10 years or 100,000 miles on either.

How often is DEF dealt with?

The DEF tank is checked and refilled if necessary at every 7,500-mile diesel service. It is a scheduled item.

How many fuel filters does the diesel have?

Two, front and rear, and both are on a 15,000-mile replacement interval.

Is there a limit on the diesel air filter?

Yes. On the 6.7 Cummins the engine air filter is due by 30,000 miles or 24 months, whichever comes first.

Long intervals

When does engine coolant need replacing?

At 10 years or 150,000 miles, whichever comes first. It is the longest interval on the vehicle, and it usually arrives on the calendar.

Warranty

What does the basic warranty cover?

3 years or 36,000 miles of bumper to bumper coverage, from the body to the electrical system. It is also transferable and it includes towing.

Does the warranty transfer if I sell?

Yes. The basic limited warranty is transferable, which helps both when you sell and when you buy used.

How long is the gas powertrain warranty?

5 years or 60,000 miles, covering the parts and labor to repair a covered powertrain component.

What counts as powertrain?

More than the engine block. Powertrain covers engine internals plus the intake and exhaust manifolds. It also covers the oil and water pump, and the supercharger where one is installed.

Are brakes and wipers covered?

Those are wear items, checked on every Express Lane visit and replaced when measurement says they are due.

FlexCare

What happened to Mopar Vehicle Protection?

It was renamed. FlexCare replaced Mopar Vehicle Protection in January 2025 and it is the global brand for vehicle service contracts. Either way, you receive the same factory-backed coverage.

My contract says Mopar Vehicle Protection. Is it still valid?

Yes. Whether you purchased FlexCare or Mopar Vehicle Protection, you continue to receive the same factory-backed coverage and customer service.

How long can an extended plan run?

Up to 8 years and 125,000 miles depending on the plan, across three mechanical tiers. The top tier covers over 5,000 components and the next covers over 800 major ones.

Express Lane

What else does the Express Lane do?

Oil and filter, chassis lube, and tire rotation with brake inspection. It also checks tire wear and pressure, and tests and replaces batteries. A multipoint checkup, air filter, wiper blades, and coolant and fluid checks with top-offs are on the list too.

Should I use the Express Lane for a warning light?

A warning light gets a booked slot, with time set aside to find the cause. The lane is for work with a known scope.

Your visit here

When is the service department open?

Monday to Friday 7:00 AM to 6:00 PM and Saturday 7:00 AM to 2:00 PM. We are closed Sunday.

Recalls

How do I check for a recall?

One Mopar VIN lookup covers Chrysler, Dodge, Jeep, Ram and FIAT, and it also handles reimbursement for previous recall-related costs. A Takata Stop-Drive advisory covers certain vehicles built between 2003 and 2016. If yours is one of them, call us before driving it and we will arrange the repair.

People also ask

When should Dodge engine coolant be changed?

Ten years or 150,000 miles, whichever arrives first, so an older truck is due on the calendar.

Is Mopar Vehicle Protection still available?

FlexCare replaced Mopar Vehicle Protection in January 2025. You continue to receive the same factory-backed coverage and customer service.

How do I check a Dodge or Ram recall by VIN?

We run your VIN through one Mopar recall lookup for Chrysler, Dodge, Jeep, Ram and FIAT. It also handles reimbursement for earlier recall-related costs.

Sources & references

Send us the VIN and we will tell you what your vehicle is due for.

Your Dodge, Ram or FIAT is in good hands with our service team in Topeka

3001 South Kansas Avenue
Topeka, KS 66611

Sales

Mon–Thu
8:30am–7pm
Fri–Sat
8:30am–6pm
Sun
Closed

Service

Mon–Fri
7am–6pm
Sat
7am–2pm
Sun
Closed

Get directions

Book a visit.

Written by

Briggs Dodge Ram FIAT team

Reviewed by

Nick Seaton

General Manager · reviewed September 2026

What that means

  • Specifications and program terms are the manufacturer's own.
  • Customer quotes are real Google reviews, each linked to the review.